IT support, Toronto
IT support for Toronto practices where a breach is a headline.
Therapists, clinics, law and accounting offices across the city run client files on setups nobody has looked at since opening day. Gestech looks, fixes, and documents.
Book a 30-minute callThe setup problems we see in Toronto
Client files on personal Gmail
Session notes, retainers, tax slips, moving through a free account with one password and no second factor. Under PHIPA or PIPEDA that is not a quirk, it is exposure.
No one to call
Downtown IT firms want 50-seat contracts. You have six people and a full waiting room. Your problems are real but too small for their sales team.
The setup nobody understands
A mix of personal accounts, one shared drive from 2019, and a printer that works for some people. It grew by accident and nobody owns it.
What working with Gestech looks like
A full-stack audit first
Accounts, devices, storage, and access mapped. For a practice, that includes exactly where client data lives and who can reach it.
Same-person support
One person, reachable, who knows your office. No tiers, no escalation queue, no re-explaining.
A documented setup
The regulator question is are you protected, and can you prove it. Documentation is the proving part, and you get it as standard.
Flat monthly retainer
Sized for a practice, not an enterprise. You know the ceiling before you sign.
Real work, not a brochure
Gestech's engagements start the same way every time: the audit finds the personal accounts holding business data, the missing second factors, the backup that stopped running in silence. Then each gets closed, in writing, in priority order.
Questions Toronto owners ask
Do you understand PHIPA obligations for health practices
Yes. Health information custodians have specific duties around where records live and who accesses them. The audit is built around those duties, and the documentation reflects them.
We are three people. Are we too small
No. One to twenty employees with no IT person is exactly who this is for. Three-person practices carry the same regulatory exposure as ten-person ones.
What does IT support cost for a Toronto practice
Flat monthly tiers, $95 an hour for anything out of scope, agreed in writing first. The 30-minute call produces a real quote.
Can this be done without disrupting sessions or client work
Yes. Migrations and hardening get scheduled around your hours, and nothing gets cut over until the fallback is tested.
Thirty minutes on your practice's setup.
You leave knowing where client data actually lives, what a regulator would flag, and what to fix first.
Book the call